Privacy Policy
How Globalinix collects, uses and protects personal information submitted through this website.
This Privacy Policy explains what information GLOBALINIX LTD (“we”, “us” or “our”) collects when you use the website at GLOBALINIX LTD, how that information is used, and the choices you have. GLOBALINIX LTD is a limited company based in the United Kingdom.
Who operates this website
This website is operated by GLOBALINIX LTD, a limited company based in the United Kingdom:
GLOBALINIX LTD
SIU Office, Unit A1082
4-6 Greatorex Street
London
United Kingdom
E1 5NF
If you have questions about this policy or how we handle personal information, please contact us at info@globalinix.com or by phone at +44 7480250481.
Information we collect
We only collect information that you choose to provide to us. This website has one contact form which collects:
- Your name (required)
- Your email address (required)
- Your company name (optional)
- The service you are interested in (required)
- Your project details or message (required)
We may also receive information if you contact us directly by email or phone, such as your email address, phone number and the contents of your message.
This website does not currently collect payment information, uploaded files, or user account details. No phone number or address field is included in the contact form.
How the contact form works
Our contact form is processed through FormSubmit (formsubmit.co), a third-party form-processing service. When you submit the form, the details you enter are transmitted to FormSubmit, which delivers them to the email address we use for website inquiries. The form includes a hidden anti-spam field (sometimes called a honeypot) to help prevent automated submissions; this field does not collect personal information.
Why we use your information
We use the information you provide to:
- Respond to your inquiry and answer your questions
- Discuss, quote for and provide our services
- Communicate with you about your project
- Meet our legal and record-keeping obligations
Under UK data protection law, our legal bases for processing include taking steps at your request before entering into a contract (for example, responding to an enquiry) and our legitimate interests in operating our business and responding to enquiries. Submitting the contact form does not require consent to marketing, and we do not rely on consent as the primary lawful basis for responding to an enquiry.
Customer and support communications
When you contact us by email, phone or our website, we may use your details to respond and, if applicable, to provide or arrange services. For customer support and privacy enquiries, you can reach us at info@globalinix.com or by phone at +44 7480250481.
Third-party services
We use a small number of third-party services to operate this website:
- FormSubmit processes contact-form submissions and delivers them to our inbox. FormSubmit's own privacy practices apply to its processing, and we process personal information in line with this policy.
- Google Fonts is used to load the typography on this website. When a page loads, your browser may request the fonts from Google, which can involve your IP address being transmitted to Google. Please see Google's privacy policy for more information.
Analytics and advertising
This website does not currently use analytics services, advertising networks, social media pixels, fingerprinting, or similar tracking technologies. Based on our current implementation, we do not set analytics or advertising cookies.
Who we share information with
We do not sell personal information. We share personal information only where necessary to operate this website and provide our services, including with service providers such as FormSubmit for form delivery and our email and communications providers. We may also disclose information where required by law or to protect our rights.
International processing
The information you submit through the contact form is transmitted to FormSubmit's service, which may involve processing outside the United Kingdom. Where personal information is transferred internationally, we rely on appropriate safeguards permitted under UK data protection law. By submitting the form, your information will be processed in this way.
Data security
We take reasonable and appropriate technical and organisational measures to protect the personal information we hold against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We keep personal information only for as long as reasonably necessary to manage enquiries, provide or consider services, maintain appropriate business records, and comply with applicable legal, tax and accounting obligations. The appropriate retention period depends on the nature of the information and the purpose for which it is held, and we do not retain personal information indefinitely.
Your rights
Under UK data protection law (including the UK GDPR and the Data Protection Act 2018), you have rights in relation to the personal information we hold about you. Depending on the circumstances, these include the rights to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your personal information in certain circumstances
- Restrict or object to processing in certain circumstances
- Receive your personal information in a structured, commonly used format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@globalinix.com.
If you have concerns about how we handle your personal information, you can also complain to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection, at ico.org.uk.
Contacting us about privacy
If you have any questions about this Privacy Policy or how we handle personal information, please email info@globalinix.com or call +44 7480250481.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page. We encourage you to check this page periodically for updates.